Tenancy review for Wr1 Worcester in Worcester District, Worcester rented from Colin Mcgarva Mcgarva rented via Purple Cactus Properties

Landlord rating: 1

Landlord just wants to take all your deposit and not let you know what is broken even after reporting and fixing it yourself so that you can live a normal life. Sending them pictures and emails of an already damaged thing will not help they are number one horrible at that. will also give you the wrong address

Agency rating: 1

Lack of communication between all sides. Maintaince team will not even reply or send anyone to fix something. Last person you speak to quits without them telling you and so no cross communication is addressed. They will not respond to your emails or calls. When they do respond to call it never gets fixed tells you week after week that will get fixed but never until you leave the propery. Will also give you the wrong address

Property rating: 1

The property is not well maintained by the landlord or the agency. Mould everywhere. Windows are broken and cant close properly. No light shades or curtains provided when the cleaning ladies break them and then the landlord will say it was your fault. no ventilation when cooking so alarms will sound everynight. the painting is horrible that when it rains it creates a unbreathable living space. If you asthma i would watch out. Washing machine doesn't not work and it one washing machining for over 20 apartments. Would not recommend this property to anyone.

Area rating: 1

Very noisy as the window is not fixed at all so good luck