Tenancy review for 388 Perth Road in West End, Dundee rented via Rent Flats Dundee

Agency rating: 1

We were promised several repairs that never occurred, like getting our doorbell fixed and an actual letterbox. There was a leak in a bedroom that took four months to be fixed and in the meantime I was advised to put a bucket under it. We moved out due to the coronavirus crisis as we couldn’t afford to keep it on as we all lost our jobs and then the letting agency then proceeded to rip us off, doing things like charging £25 for a lightbulb being missing, charging us for things that were not there when we moved in and charging us a cleaning fee for a spotless flat.

Property rating: 5

Property was big, bits of the kitchen fell off, damp and a leak in one of the rooms and mould in the bathroom

Area rating: 7

Nice area, close enough to shops but was a bit far away from the university around a 20 minute walk.