Tenancy review for Albion House 23 in Castle, Leicester rented from Munjal Rawji

Landlord rating: 3

The landlord outsources the day-to-day maintenance to his brother, who is fairly responsive and respectable, as he is local. The landlord himself though does not live in town and tends to have poor communication with his tenants. Repairs requested through the brother were generally done, but requests to the landlord himself directly often involved some difficulty. While a new dining table was brought in by the brother, the lift was never replaced, and the landlord oftentimes came to the flat unannounced or with little notice. Repairs were done based on the landlord's schedule rather than asking the tenant when would be a good time, and landlord would often let themselves in the flat when they were in town, again without notice - which poses a substantial safety risk and is illegal. The landlord refused tenant to have visitors (ie: friends and family) stay over, and often interacted in a threatening manner to the tenant and guests, including when energy providers were changed for chaper provision as well as for the end of tenancy in terms of trying to bill the tenant for existing faults in the property and delaying return of deposit. Score is a combination of the brother and the landlord.

Property rating: 5

The property itself was fine. One-bedroom flat, but no lift in the building despite repeated asks to look into it to repair. Being a second floor flat it wasn't so bad but a problem when moving in and out via the stairwell. The flat was quite chilly. There was also only a small fridge which was insufficient for longer-term stay. There was a washer/dryer combo, but the drying element did not work. The bathroom was recently painted and the shower was fine.

Area rating: 3

Flat is is a warehouse conversion close to Belvoir Street, so it is quite accessible to anything in central Leicester. That said, the outside noise does spill inside, particularly on weekends. Noise from ASBOs and police were frequently heard and the street itself is not very well lit, which could be an issue for safety reasons. Neigbhour had a break-in and lost valuable goods