This woman has an anti-social personality disorder in my view with how she has made up claims against our deposit, along with a lot of completely irrational behaviours including lying and manipulation. She argued against reasonable points made about the state of the property even in the face of proof. This nasty piece of work tried to take money from our deposit to pay for brand new windows and a new piece of furniture, completely ignorant of the point of having a deposit. We had to go through the TDS to receive our deposit back in full. We have not found a single person that has not had a wholly negative experience of this woman, even including those that she pays to have work done.