22 Mandells Court

Name: Nice area - shame about the parasites
Rating: 4

Thorpe Hamlet, Norwich, NR3 1AY

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⭐ Tenancy review

Nice area - shame about the parasites

4 ★★★★☆

Overall tenancy rating

Date reviewed

30 July 2025

Musgrove, North Walsham

1 ★☆☆☆☆

Letting Agent rating

The letting agent (Musgrove, previously DPS Estates) has a negligent approach: the property has mould, known asbestos, and fire hazards. It's not even the landlord's fault - Musgrove claims he's got it in hand and the landlord only found out how bad it was when I went to the press!

Since learning of a kitchen wiring problem, so severe that we are banned from using the oven/stove, it has taken an ongoing seven months to get approval for this to be repaired. Musgrove takes no responsibility and claims to not be responsible for who gets instructed to repair the works.

I have had to escalate this to my MP and the press just to get Musgrove to take this seriously. They have not apologised, responded to my formal complaint, nor offered a rent reduction for the 6+ months this has been a known issue for. It frequently takes weeks to get the smallest thing done. And it's not even a me thing - reviews show they do this to every one of their tenants, not just the ones with pride flags in the window.

Do not rent their properties.

More reviews for Musgrove

22 Mandells Court, Thorpe Hamlet, Norwich

4 ★★★★☆

Property rating

Lovely area and neighbours, rubbish management company so expect homeowning neighbours to complain to you about the unfair bin charges. Super central, no parking, surprise wildlife. The property is only really fit for ONE human. It is a very, very tight squeeze to have either two people (a couple) or a person with one pet.

More reviews for 22 Mandells Court