Ls9 8bj Leeds

Burmantofts Richmond Hill, Leeds, LS9 8BJ

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⭐ Tenancy review

Horrendous flat and Lettings agency- damp and mould

1 ★☆☆☆☆

Overall tenancy rating

Moved out

2024

Date reviewed

30 May 2024

X1 Lettings, Liverpool

1 ★☆☆☆☆

Letting Agent rating

Absolutely useless. Didn’t make any effort to fix the horrendous mould and damp in our flat. Despite all of the mould, and us constantly begging for something to be done, X1 still made us pay full rent for the whole period and then tried to take £165 from our deposit when we left for “cleaning”. Thankfully we resolved this and got our money back but it took over four months. There was a real lack of empathy given what we had been through.

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Ls9 8bj Leeds, Burmantofts Richmond Hill, Leeds

1 ★☆☆☆☆

Property rating

The flat was inhabitable. For the last 6 months of our tenancy, we had horrific mould, damp and humidity. This was initially caused by a leak in the flat above, so was not our fault, and was never treated or repaired by X1. We had mould in every single room of our flat, there were little black bugs crawling on the ceiling, woodlice on the floor and the humidity was above 80%. We had clothes damaged, furniture damaged and everything smelt of damp. The windows didn’t open in our flat and therefore the ventilation was non-existent. We had a so called “ventilation system” but it was wholly inadequate. Maintenance recommended a new ventilation system was fitted but this was never done.

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