28 Church Street
Lenton Wollaton East, Nottingham, NG7 1SJ
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⭐ Tenancy review
Don’t use ALMERO NOTTINGHAM
4 ★★★★☆☆☆☆☆☆
Overall tenancy rating
Date reviewed
30 May 2020
Almero, Nottingham
1 ★☆☆☆☆☆☆☆☆☆
Letting Agent rating
If I could give 0 stars I would.
Awful communication from the start and just generally slow reactions to every issue.
E.g
Our communal door was broken about 2 months into the tenancy, it still remains unfixed to this day (8 months from first reporting it) despite many calls to maintenance. Living in a dodgy area meant break ins were frequent and having our communal door wide open was an invitation to thieves.
During this time of the main door being broken our property was broken into twice within 48 hours. We were not contacted by almero about the break in until 4 days after it first happened. Instead we were sent a video of our smashed main door by a friend still living in the area. It took 2 days for the door to be boarded up and we still have no confirmation that our flat is secure or know the full extent of the damage despite asking for video evidence. (The property is 3 hours away so it wasn’t feasible to drive there to check during lockdown restrictions)
We were never provided with the insurance policy from the beginning so we had no way of contacting insurance to inform them.
Also, our washing machine door broke after a wash so my wet washing was stuck inside. They took almost 5 days to send someone out to fix the door and get my washing out which was mostly ruined.
Some of the staff have been rude to us over the phone on many occasions, they are definitely not concerned for our welfare or the property welfare. They are extremely slow to answer any emails and always seem to reply late in the day just before office hours end which gives us a limited time to reply and get something sorted.
After moving back home early due to corona almero still made us pay full rent, with no consideration for our financial welfare.
More reviews for Almero
Awful communication from the start and just generally slow reactions to every issue.
E.g
Our communal door was broken about 2 months into the tenancy, it still remains unfixed to this day (8 months from first reporting it) despite many calls to maintenance. Living in a dodgy area meant break ins were frequent and having our communal door wide open was an invitation to thieves.
During this time of the main door being broken our property was broken into twice within 48 hours. We were not contacted by almero about the break in until 4 days after it first happened. Instead we were sent a video of our smashed main door by a friend still living in the area. It took 2 days for the door to be boarded up and we still have no confirmation that our flat is secure or know the full extent of the damage despite asking for video evidence. (The property is 3 hours away so it wasn’t feasible to drive there to check during lockdown restrictions)
We were never provided with the insurance policy from the beginning so we had no way of contacting insurance to inform them.
Also, our washing machine door broke after a wash so my wet washing was stuck inside. They took almost 5 days to send someone out to fix the door and get my washing out which was mostly ruined.
Some of the staff have been rude to us over the phone on many occasions, they are definitely not concerned for our welfare or the property welfare. They are extremely slow to answer any emails and always seem to reply late in the day just before office hours end which gives us a limited time to reply and get something sorted.
After moving back home early due to corona almero still made us pay full rent, with no consideration for our financial welfare.
28 Church Street, Lenton Wollaton East, Nottingham
5 ★★★★★☆☆☆☆☆
Property rating
The flat was nice, all modern and quite spacious. However we were informed that the property was uninhabitable for the first month of our contract due to insufficient cleans. We did not get compensated for this.
There was only 1 parking space between 6 people which became quite annoying at times as it was a car park shared with multiple other properties.
There was only 1 parking space between 6 people which became quite annoying at times as it was a car park shared with multiple other properties.
Lenton Wollaton East, Nottingham
6 ★★★★★★☆☆☆☆
Area rating
Good transport links, easy to get to uni
Dodgy characters around the area but due to it being a student dominated area it seems to attract that kind of attention
Lots of crime and break-ins, even during the day while people were in the house. One story tells of someone’s freezer being raided and bags of frozen veg stolen during the day.
More reviews for Lenton Wollaton East
Dodgy characters around the area but due to it being a student dominated area it seems to attract that kind of attention
Lots of crime and break-ins, even during the day while people were in the house. One story tells of someone’s freezer being raided and bags of frozen veg stolen during the day.
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