Tenancy review for 81 Gerald Road in Salford District, Salford rented via UK Rooms For Rent

“Awful agency, would avoid in future”
81 Gerald Road, Salford District, Salford, M6 View on map
Overall Tenancy Rating: 2
Moved In: 30/10/2019
Rent: £411
Date reviewed: 3 February 2020
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Letting agent review for UK Rooms For Rent, Manchester

Agency rating: 2
Agency takes no responsibility for faults, won't resolve problems unless forced to or threatened with Council action. Agents show up unannounced to conduct viewings, show potential tenants around our rooms when we're not there or when we're ill (incredibly uncomfortable for both us tenants and the poor students being shown in), they then leave our doors unlocked which invalidates any insurance policies we hold. Agents are unhelpful and unprofessional, when we try to complain and challenge them they don't respond (I was left on hold by one agent before the call dropped).
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Property review for 81 Gerald Road, Salford District, Salford

Property rating: 5
Kitchen doesn't have enough cupboards, surfaces, or refrigerator space for a 4 person house share. Bins weren't provided until weeks into the tenancy. Mould was present on move in, radiators don't heat up properly, back door is faulty and doesn't open or close properly.
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Area review for Salford District, Salford

Area rating: 7
The area is perfectly nice for Salford. As with any urban city there's occasional issues with youths, but nothing street smarts can't handle. Close to the university and to the shopping centre and supermarket.
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