Tenancy review for 62a Lavender Gardens in Shaftesbury, London rented from Gary Boyd rented via Featherstone Leigh
“Landlord and estate agent just don't care”
Overall Tenancy Rating: 4
★★★★☆☆☆☆☆☆
Moved In: 28/02/2019
Rent: £1600
Date reviewed: 14 May 2021
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Landlord review for Gary Boyd, Toronto
Landlord rating: 1
We never saw the landlord. He was very unresponsive and never got anything. We did the majority of repairs ourself. The landlord was just interested in taking the money and the estate agent, Featherstone leigh were only interested in keeping him happy and did not represent us. Damp was left un tentended for a year after reported and boiler left not working properly for a month.
More reviews for Gary Boyd ⇒
Letting agent review for Featherstone Leigh, Battersea
Agency rating: 3
The on boarding was fine but after that they were patronising and didn't represent us. After moving in we found that the property was still on the market to be sold and they wanted us to allow viewings. Anything that was wrong in the flat they accused us of causing it despite the fault being down to cheap workmanship. Problems were reported but ignored, they did say that one property manager was moved out of the business.
More reviews for Featherstone Leigh ⇒
Property review for 62a Lavender Gardens, Shaftesbury, London
Property rating: 3
The landlord was very slow to respond to any issues and in the main did not make any remedial work. For example broken drawers, broken slats under the bed, windows painted shut (fire hazard) were never fixed and therefore we had to resolve these ourselves.
Damp and peeling paint in the bathroom was not dealt with till a year after we reported it and only when we had given notice that we were leaving. Boiler broke and needed replacing, the landlord did not give the go ahead for it to be replaced for a month after receiving the quotes and only when we were in our last two weeks of being in the flat.
Also the furniture in the flat was old or broken, eg sofa , living room rug, vacuum cleaner, kitchen bin. The sofa was very uncomfortable and the land lord would not replace it or allow us to. The rug was quite worn and again the landlord would not replace it or allow us to. The bin and the vacuum were broken and we were not allowed to dispose of them as the landlord wants to keep them for the next tenant.
The neighbours were nice but could be noisy, they occasionally had friends over in the garden till early hours in the morning and because the bedroom backs on to the garden and was not double glazed the noise when it happened was very intrusive.
There is a very popular pub across the road from the flat and when not in COVID times was open till early hours in the morning on the weekend and therefore noise was quite loud at the front of the flat. However the pub did try hard in trying to keep people quiet and move them on when they left the pub.
The flat is in a great location and had some nice features, the kitchen was okay and there is a lot of storage space and the garden is very big and spacious if quite shade, but for the amount of money we paid I would have expected the landlord to be slightly attentive.
More reviews for 62a Lavender Gardens ⇒
Damp and peeling paint in the bathroom was not dealt with till a year after we reported it and only when we had given notice that we were leaving. Boiler broke and needed replacing, the landlord did not give the go ahead for it to be replaced for a month after receiving the quotes and only when we were in our last two weeks of being in the flat.
Also the furniture in the flat was old or broken, eg sofa , living room rug, vacuum cleaner, kitchen bin. The sofa was very uncomfortable and the land lord would not replace it or allow us to. The rug was quite worn and again the landlord would not replace it or allow us to. The bin and the vacuum were broken and we were not allowed to dispose of them as the landlord wants to keep them for the next tenant.
The neighbours were nice but could be noisy, they occasionally had friends over in the garden till early hours in the morning and because the bedroom backs on to the garden and was not double glazed the noise when it happened was very intrusive.
There is a very popular pub across the road from the flat and when not in COVID times was open till early hours in the morning on the weekend and therefore noise was quite loud at the front of the flat. However the pub did try hard in trying to keep people quiet and move them on when they left the pub.
The flat is in a great location and had some nice features, the kitchen was okay and there is a lot of storage space and the garden is very big and spacious if quite shade, but for the amount of money we paid I would have expected the landlord to be slightly attentive.
Area review for Shaftesbury, London
Area rating: 7
Great location for shops, bars and transport and the common.
Area is fairly young, mid 20s to 30s.
More reviews for Shaftesbury ⇒
Area is fairly young, mid 20s to 30s.
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