2 Dorset Square

Reviews aren't verified by us but we check for and remove fake reviews and content when we’re informed.
Letting Agent Property Area
⭐ Tenancy review
DO NOT USE - unsympathetic and unprofessional agents.
1 ★☆☆☆☆☆☆☆☆☆
Overall tenancy rating
Moved out
2020
Date reviewed
27 March 2020

kubie-gold, Marylebone

1 ★☆☆☆☆☆☆☆☆☆
Letting Agent rating
My partner and I made the decision Sunday 15th March to put a holding deposit down with Kubie Gold on a property in Marylebone. The agent we were dealing with was in constant communication regarding referencing and arranging a move in date. By Wednesday 18th March, we got the unfortunate news that my partner was being made redundant due to the COVID-19 outbreak. Because of this and the uncertainty with the country, we decided not to proceed with moving. I contacted our letting agent to explain our situation. When the conversation about the holding deposit came up, the letting agent explained that because we, the tenants, were cancelling the agreement, we were not entitled to having the deposit back. After re explaining our situation again, and trying to compromise with the cost, the letting agent would not agree about giving back our deposit. This conversation ended by the letting agent hanging up on the call abruptly. We need emailed back and forth to try to solve the cost. The agent then stated another couple were interested in the property at the same time as when we were interested, and because of our interest, they turned the couple away. They pointed out they were out of pocket because of our decision. I explained, the property wasn’t taken off any website or listing while we were doing references, it had been 2.5 working days from putting a holding deposit down, and changing our mind. My partner was made redundant and the whole country was facing unpredictable circumstances. Would they rather we moved into a property that our salaries wouldn’t cover, and not pay the rent? Therefore leaving the letting agent and landlord further out of pocket. Also to mention at this stage a lockdown situation was not enforced but was heavily suggested by the media and we would not be able to arrange moving during this time. The agent then compared his situation of having to work from home and video viewings to my partners redundancy, which is ridiculous as they’re not even anything similar. Eventually the letting agent stopped responding to emails. We then decided to write a Facebook review to warn off people of the heartless and unsympathetic letting agents. Once submitted, they were quick to call blame on us publicly on Facebook and showed no remorse. We responded with facts and outrage on how we were treated. I had reached out to other letting agents in the area to get their response, and all three agreed that Kubie Gold had taken a very harsh stance considering the situation. Do not use this company as they’re cowboy letting agents only after your money.
More reviews for kubie-gold

2 Dorset Square, Bryanston And Dorset Square, London

1 ★☆☆☆☆☆☆☆☆☆
Property rating
Due to COVID-19, we were never able to actually see the apartment. We were sent videos from the tenant in the property.
More reviews for 2 Dorset Square

Bryanston And Dorset Square, London

1 ★☆☆☆☆☆☆☆☆☆
Area rating
Due to the COVID-19 outbreak, we were not able to move into this property. All viewings had taken place via pre recorded videos by the occupying tenant.
More reviews for Bryanston And Dorset Square

Other reviews in Bryanston And Dorset Square

Address
Reviewed

Other reviews in London

Address
Reviewed
18 July 2024
25 June 2024
28 May 2024
23 May 2024
16 May 2024
14 May 2024
14 May 2024
13 May 2024
04 May 2024
18 April 2024
17 April 2024
16 April 2024
11 April 2024
09 April 2024
03 April 2024
03 April 2024
02 April 2024
31 March 2024
28 March 2024
28 March 2024
25 March 2024
25 March 2024
23 March 2024
23 March 2024
23 March 2024
23 March 2024
23 March 2024
21 March 2024
14 March 2024
14 March 2024
14 March 2024
14 March 2024
13 March 2024
04 March 2024
20 February 2024
15 February 2024
15 February 2024
15 February 2024
02 February 2024
30 January 2024
19 January 2024
28 December 2023
27 December 2023
22 December 2023
09 December 2023
08 December 2023
07 December 2023
07 December 2023
07 December 2023
07 December 2023
24 November 2023
23 November 2023
23 November 2023
03 November 2023
02 November 2023
02 November 2023
02 November 2023
02 November 2023
31 October 2023
30 October 2023
26 October 2023
26 October 2023
22 October 2023
20 October 2023
13 October 2023
10 October 2023
10 October 2023
10 October 2023
10 October 2023
05 October 2023
05 October 2023
29 September 2023
28 September 2023
28 September 2023
17 September 2023
14 September 2023
14 September 2023
13 September 2023
11 September 2023
09 September 2023
07 September 2023
31 August 2023
31 August 2023
31 August 2023
31 August 2023
30 August 2023
24 August 2023
24 August 2023
17 August 2023
17 August 2023
11 August 2023
01 August 2023
27 July 2023
18 July 2023
10 July 2023
07 July 2023
04 July 2023
17 June 2023
11 June 2023
11 June 2023
10 June 2023
15 May 2023
05 May 2023
11 April 2023
19 March 2023
09 February 2023
09 February 2023
29 January 2023
21 January 2023
13 January 2023
10 January 2023
08 January 2023
04 December 2022
28 November 2022
10 November 2022
10 November 2022
09 November 2022
17 October 2022
14 October 2022
14 October 2022
30 September 2022
30 September 2022
17 September 2022
28 August 2022
27 August 2022
09 August 2022
22 July 2022
19 July 2022
12 July 2022
12 July 2022
11 July 2022
16 May 2022
03 May 2022
01 May 2022
25 April 2022
08 April 2022
07 April 2022
10 March 2022
06 February 2022
01 February 2022
30 January 2022
11 January 2022
19 December 2021
13 December 2021
10 November 2021
07 November 2021
06 October 2021
01 October 2021
25 September 2021
18 September 2021
31 August 2021
30 August 2021
30 August 2021
24 August 2021
23 August 2021
14 August 2021
10 August 2021
19 July 2021
21 June 2021
17 June 2021
12 June 2021
27 May 2021
18 May 2021
15 May 2021
14 May 2021
08 May 2021
29 April 2021
21 April 2021
14 April 2021
10 April 2021
06 April 2021
29 March 2021
25 March 2021
18 March 2021
15 February 2021
14 February 2021
14 February 2021
14 February 2021
13 February 2021
29 January 2021
19 January 2021
16 January 2021
12 January 2021
11 January 2021
05 January 2021
30 December 2020
27 November 2020
19 November 2020
16 November 2020
13 November 2020
03 November 2020
02 November 2020
31 October 2020
26 October 2020
13 October 2020
25 September 2020
10 September 2020
10 September 2020
08 September 2020
01 September 2020
20 August 2020
18 August 2020
17 August 2020
04 August 2020
29 July 2020
29 July 2020
21 July 2020
14 July 2020
11 July 2020
10 July 2020
10 July 2020
29 June 2020
24 June 2020
19 June 2020
19 June 2020
15 June 2020
31 May 2020
16 May 2020
15 May 2020
06 May 2020
05 May 2020
25 April 2020
11 April 2020
02 April 2020
29 March 2020
28 February 2020
28 February 2020
06 February 2020
08 January 2020
05 January 2020
22 December 2019
22 December 2019
20 December 2019
13 December 2019
02 December 2019
01 December 2019
27 November 2019
26 November 2019
25 November 2019
22 November 2019
20 November 2019
19 November 2019
19 November 2019
07 November 2019
07 November 2019
06 November 2019
06 November 2019
06 November 2019
06 November 2019
05 November 2019
01 November 2019
01 November 2019
25 October 2019
09 October 2019
07 October 2019
01 October 2019
26 September 2019
26 September 2019
15 September 2019
15 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
14 September 2019
13 September 2019
13 September 2019
13 September 2019
13 September 2019
13 September 2019
12 September 2019
12 September 2019
12 September 2019
12 September 2019
12 September 2019
12 September 2019
12 September 2019
12 September 2019
12 September 2019
09 September 2019
05 September 2019
28 August 2019
28 August 2019
18 August 2019
15 August 2019
08 August 2019
14 July 2019
14 July 2019
09 July 2019
28 June 2019
17 June 2019
17 June 2019
09 June 2019
08 June 2019
04 June 2019
03 June 2019
31 May 2019
25 May 2019
18 May 2019
17 May 2019
08 May 2019
16 April 2019
13 April 2019
13 April 2019
12 April 2019
12 March 2019
12 March 2019
05 March 2019
03 March 2019
22 February 2019
18 February 2019
15 February 2019
12 February 2019
07 December 2018
29 November 2018
23 November 2018
13 November 2018
09 November 2018
04 November 2018
30 October 2018
24 October 2018
24 October 2018
15 October 2018
09 October 2018
27 September 2018
23 September 2018
09 September 2018
06 September 2018
31 August 2018
26 August 2018
25 August 2018
24 August 2018
22 August 2018
08 August 2018
03 August 2018
29 July 2018
19 July 2018
16 July 2018
09 July 2018
29 June 2018
11 June 2018
15 May 2018
11 May 2018
10 May 2018
08 May 2018
05 April 2018
02 April 2018
27 March 2018
17 February 2018
22 January 2018
20 December 2017
17 December 2017
15 December 2017
01 December 2017
28 October 2017
10 October 2017
28 September 2017
25 August 2017
24 August 2017
24 August 2017
24 August 2017
24 August 2017
21 July 2017
11 July 2017
28 June 2017
11 March 2017
More reviews in

Would you recommend your landlord or letting agent?

Rate your landlord