Tenancy review for Romney House 47 in Westminster, London rented from Rajan Seth rented via Life Residential
“Avoid”
Overall Tenancy Rating: 4
★★★★☆☆☆☆☆☆
Moved In: 01/02/2021
Rent: £1900
Date reviewed: 15 May 2021
Reviews aren't verified by Marks Out Of Tenancy but we check for and remove fake reviews and content when we’re informed.
Landlord review for Rajan Seth, Stockton-on-Tees
Landlord rating: 1
Problems started on the very first day we moved to the flat.
The landlord was asked to clean the flat before we entered. They accepted and a clause was added to the tenancy agreement that said the landlord was going to have the flat professionally cleaned. That never happened, the landlord didn't clean the flat and we found dust on every surface, the oven hadn’t been cleaned in months and there was an insect infestation. The landlord and the agency kept pretending the flat had been professionally cleaned until I thretened to escalate the issue to the property ombudsman and to the local council. They conceded the flat hadn't been professionally cleaned and promised they won't require me to clean it after I leave. Still we had to spend 3 days cleaning the flat and dealing with the infestation.
Now he/she is refusing to carry out repairs and suggested that we should leave if we are not happy with it.
More reviews for Rajan Seth ⇒
The landlord was asked to clean the flat before we entered. They accepted and a clause was added to the tenancy agreement that said the landlord was going to have the flat professionally cleaned. That never happened, the landlord didn't clean the flat and we found dust on every surface, the oven hadn’t been cleaned in months and there was an insect infestation. The landlord and the agency kept pretending the flat had been professionally cleaned until I thretened to escalate the issue to the property ombudsman and to the local council. They conceded the flat hadn't been professionally cleaned and promised they won't require me to clean it after I leave. Still we had to spend 3 days cleaning the flat and dealing with the infestation.
Now he/she is refusing to carry out repairs and suggested that we should leave if we are not happy with it.
Letting agent review for Life Residential, London
Agency rating: 1
Extremely hard to get repairs. The property manager has to be chased multiple times per day otherwise she tends to ignore emails and messages. I constantly have to escalate complaints to her manager.
The landlord is refusing to carry out repairs and the agency is telling me to pay for the repairs myself or leave, instead of assisting me.
More reviews for Life Residential ⇒
The landlord is refusing to carry out repairs and the agency is telling me to pay for the repairs myself or leave, instead of assisting me.
Property review for Romney House 47, Westminster, London
Property rating: 5
The flat I'm reviewing is Apartment 121, Romney House. For some reason the site removes the apartment number from the review.
The flat is relatively new, but not well insulated and radiators are extremely inefficient. Windows are broken and let cold air in. So we end up spending a fortune in winter to heat the flat. The flat is extremely noisy due to the lack of insulation.
The carpet is in very bad condition. I didn't ask the landlord to replace it because they are very hard to deal with.
Appliances are quite old. Furniture is old and broken.
More reviews for Romney House 47 ⇒
The flat is relatively new, but not well insulated and radiators are extremely inefficient. Windows are broken and let cold air in. So we end up spending a fortune in winter to heat the flat. The flat is extremely noisy due to the lack of insulation.
The carpet is in very bad condition. I didn't ask the landlord to replace it because they are very hard to deal with.
Appliances are quite old. Furniture is old and broken.
Area review for Westminster, London
Area rating: 10
Westminster is a nice area to live in, it is very central and there are many things to do.
More reviews for Westminster ⇒
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