18 Balfour Road
Radford, Nottingham, NG7 1NZ
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⭐ Tenancy review
Never EVER rent from Capital Homecare
1 ★☆☆☆☆
Overall tenancy rating
Date reviewed
22 February 2021
Capital Homecare, Nottingham
1 ★☆☆☆☆
Letting Agent rating
Capital Homecare are the definition of unprofessional. All they care about is overcharging and underdelivering.
They enter the property without warning and without proper protection. I was not given 24 hours notice of my bedroom being viewed and as a result I got locked out of my room whilst I was in the shower. I felt completely violated. The letting agent locked my phone and my keys in my room so I had no way of calling for help. If I had known they were coming, I would not have been in the shower.
When I called about replacing broken utilities, it took many phone calls over 6 months to get a replacement. When our drains were clogged, the ignored us. When our shower was leaking and water was coming out of a lightbulb, it took them 3 days to respond. Even when they did come to fix it, they told us they would not do anything because it would mean replacing all the pipes. The light batten is also broken and they have not fixed it in over 6 months but their in-house communication is so poor that they believe they have fixed this issue. Despite me telling them it is still broken, it has not been resolved.
More reviews for Capital Homecare
They enter the property without warning and without proper protection. I was not given 24 hours notice of my bedroom being viewed and as a result I got locked out of my room whilst I was in the shower. I felt completely violated. The letting agent locked my phone and my keys in my room so I had no way of calling for help. If I had known they were coming, I would not have been in the shower.
When I called about replacing broken utilities, it took many phone calls over 6 months to get a replacement. When our drains were clogged, the ignored us. When our shower was leaking and water was coming out of a lightbulb, it took them 3 days to respond. Even when they did come to fix it, they told us they would not do anything because it would mean replacing all the pipes. The light batten is also broken and they have not fixed it in over 6 months but their in-house communication is so poor that they believe they have fixed this issue. Despite me telling them it is still broken, it has not been resolved.
18 Balfour Road, Radford, Nottingham
1 ★☆☆☆☆
Property rating
When I first moved in my bed was broken, there were naked wires coming out the skirting board , and there were gashes in the floor. Also, it was very clear that the room had not been cleaned. There was loose tobacco in the draws, dust everywhere, sticky surfaces. This is unacceptable and is unsafe especially given the pandemic. Communal areas were also a mess.
Radford, Nottingham
5 ★★★★★
Area rating
Local area is good. Lots of transport links and in walking distance to the city centre.
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