Tenancy review for 533 Gloucester Road in Horfield, Bristol rented from Caroline Groves-hill rented via Be Streets Ahead

“Terrible money grabbing landlord, useless agents”
533 Gloucester Road, Horfield, Bristol, BS7 8UG View on map
Overall Tenancy Rating: 1
★☆☆☆☆☆☆☆☆☆
Moved In: 07/10/2013
Rent: £325
Date reviewed: 11 July 2018
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Landlord review for Caroline Groves-hill, Bristol

Landlord rating: 1
Landlord was a very difficult person to work with, could also be quite volatile and cause disruptions amongst the housemates. She would often perform 'house inspections' without prior notice, we had to remind her multiple times that she was required to give 24hrs notice before these inspections. When housemates were in during these inspections, she would grandly remark what excellent condition the house was in, only to call up later the same evening to complain that it was very untidy, dirty, had broken furniture, and would be taking from our deposits to fix these. Was slow to fix any issues and would insist maintenance on appliances, electrics and plumbing be carried out by tennants. When this was refused, she would eventually call a professional and then attempt to charge Tennant's through their deposit.
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Letting agent review for Be Streets Ahead, Filton

Agency rating: 1
The estate agents were very poor, slow to respond to questions and queries, often requiring multiple call backs in order to get an answer out of them. They charged extortionate agency fees, and 'change of contract' fees. Minimal contact with them throughout the tenancy was their only positive quality. They had to be reminded multiple times that they were required by law to give Tennant's 24hrs notice before veiwings were booked, which they failed repeatedly to do.
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Property review for 533 Gloucester Road, Horfield, Bristol

Property rating: 1
House was generally furnished ok, but a bit dated. Tennant's are crammed into rooms however this is fairly common in this area. Decent sized garden, generally poorly maintained.
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Area review for Horfield, Bristol

Area rating: 8
Great area to live, excellent access to city centre and good public transport links. Very popular area of Bristol
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