ⓘ
Reviews aren't verified by us but we check for and remove fake reviews and content when we’re informed.
⭐ Tenancy review
House falling apart, landlord and agency don't care
1 ★☆☆☆☆
Overall tenancy rating
Moved out
2015
Date reviewed
28 March 2017
Kam Madan, Bristol
1 ★☆☆☆☆
Landlord rating
We did not deal directly with the landlord, but judging by the condition of the house, they were only concerned with making money from tenants and did not want to spend a penny on maintaining the property.
We were told several times by the agency that repairs were delayed because the landlord was reluctant to pay, but I certainly wouldn't trust the agency either.
More reviews for Kam Madan
We were told several times by the agency that repairs were delayed because the landlord was reluctant to pay, but I certainly wouldn't trust the agency either.
Besley Hill, Bedminster
1 ★☆☆☆☆
Letting Agent rating
Worse than useless, actually pretty dodgy. They began friendly enough, I even got a facebook friend request from one of the agents (which I thought was inappropriate). When we asked them if the landlord would consider pets, they suggested we could get a pet anyway and not worry about what it said in the tenancy agreement - really unprofessional and could have worked out badly for us if we took their advice.
When we complained about the multiple issues with the state of the house, they began by suggesting that the damp was our fault, as we had dried laundry inside (in the winter, in a house without a tumble dryer). We pointed out the stains and black mould growing on the walls, and water pouring into one of the rooms. After hassling them many many times and them not replying to our emails and phone calls, they eventually arranged repairs to the roof tiles, but this did not fix the damp problem.
Our toilet broke in February, and had not been repaired by the time we left in May. After ignoring us for moths, they eventually said that the reason for this was because they didn't want us to have disruption while it was repaired - even though we had asked for this repair many times.
We discovered after we moved in that there were pages missing from our copy of the tenancy agreement. We asked them to provide us with the missing pages, it took a considerable time - they told us they no longer had a copy at the office. When we received the rest of the document, it turned out to be clauses relating to damp, and something about us having a responsibility to prevent this. Very dodgy people.
More reviews for Besley Hill
When we complained about the multiple issues with the state of the house, they began by suggesting that the damp was our fault, as we had dried laundry inside (in the winter, in a house without a tumble dryer). We pointed out the stains and black mould growing on the walls, and water pouring into one of the rooms. After hassling them many many times and them not replying to our emails and phone calls, they eventually arranged repairs to the roof tiles, but this did not fix the damp problem.
Our toilet broke in February, and had not been repaired by the time we left in May. After ignoring us for moths, they eventually said that the reason for this was because they didn't want us to have disruption while it was repaired - even though we had asked for this repair many times.
We discovered after we moved in that there were pages missing from our copy of the tenancy agreement. We asked them to provide us with the missing pages, it took a considerable time - they told us they no longer had a copy at the office. When we received the rest of the document, it turned out to be clauses relating to damp, and something about us having a responsibility to prevent this. Very dodgy people.
29 Lynton Road, Filwood, Bristol
1 ★☆☆☆☆
Property rating
The property was in a bad state of repair. There were small problems such as the cupboard doors being broken, some of the light fittings not working, and stains all over the cream carpets. The upstairs toilet had a macerator tank, which sounded and smelled horrible and broke halfway through our tenancy, causing water to drip through the ceiling. There was a downstairs toilet and shower, but it was by the back door, with no heating and just a curtain separating it from the way in and out of the back door, so it didn't feel very private.
The attic was full of junk left behind by previous tenants or the landlord.
The much larger problem was the damp. We couldn't use several of the kitchen cupboards because everything we put in them would develop a layer of mould. Our clothes and furniture went mouldy, and the whole house smelled musty and horrible all the time. There was black mould growing on several walls. It turned out there was a broken roof tile, leading to water cascading down one of the bedroom walls, and in the attic some of the beams were wet to the touch and starting to rot. There was a gas and electricity meter, which was expensive.
It was a real shame, as it would have been a lovely house if the landlord had bothered looking after it. There was a large garden, kitchen and living room.
The attic was full of junk left behind by previous tenants or the landlord.
The much larger problem was the damp. We couldn't use several of the kitchen cupboards because everything we put in them would develop a layer of mould. Our clothes and furniture went mouldy, and the whole house smelled musty and horrible all the time. There was black mould growing on several walls. It turned out there was a broken roof tile, leading to water cascading down one of the bedroom walls, and in the attic some of the beams were wet to the touch and starting to rot. There was a gas and electricity meter, which was expensive.
It was a real shame, as it would have been a lovely house if the landlord had bothered looking after it. There was a large garden, kitchen and living room.
Filwood, Bristol
2 ★★☆☆☆
Area rating
There was not much in the area apart from a convenience shop and one hungry horse pub. North Street, Lidl and Victoria Park are all within walking distance, but it's still quite far to go. The area didn't feel very safe, and when my dad visited he had his spare tyre stolen from our driveway after leaving it unattended for about 20 minutes.
More reviews for Filwood
Other reviews in BS3
Address
Reviewed
2 October 2025
20 December 2024
20 August 2024
22 March 2024
23 January 2023
22 September 2022
15 October 2021
10 July 2021
16 April 2020
22 January 2020
18 April 2019
20 January 2019
14 December 2018
24 June 2018
12 May 2018
28 February 2018
25 January 2018
23 August 2017
2 May 2017
18 April 2017
28 March 2017
14 March 2017
Other reviews in Bristol
Address
Reviewed
4 December 2025
2 October 2025
1 September 2025
25 August 2025
1 August 2025
18 June 2025
9 May 2025
27 April 2025
27 April 2025
20 December 2024
24 November 2024
26 September 2024
29 August 2024
29 August 2024
20 August 2024
17 August 2024
9 August 2024
12 July 2024
30 May 2024
29 April 2024
24 April 2024
22 March 2024
26 January 2024
6 December 2023
6 December 2023
5 December 2023
26 November 2023
8 November 2023
6 November 2023
1 September 2023
27 August 2023
1 August 2023
15 July 2023
9 May 2023
21 March 2023
23 January 2023
22 September 2022
5 September 2022
18 August 2022
9 June 2022
7 June 2022
27 April 2022
7 March 2022
6 January 2022
23 November 2021
15 October 2021
1 September 2021
30 August 2021
26 July 2021
15 July 2021
10 July 2021
1 July 2021
17 June 2021
31 May 2021
19 April 2021
31 March 2021
23 September 2020
17 August 2020
1 August 2020
6 June 2020
21 May 2020
8 May 2020
29 April 2020
24 April 2020
16 April 2020
19 March 2020
18 February 2020
1 February 2020
22 January 2020
28 November 2019
7 November 2019
30 October 2019
29 October 2019
12 October 2019
11 October 2019
3 October 2019
2 October 2019
31 July 2019
19 June 2019
5 June 2019
18 April 2019
16 April 2019
16 April 2019
8 April 2019
1 April 2019
26 March 2019
12 March 2019
15 February 2019
14 February 2019
20 January 2019
9 January 2019
1 January 2019
14 December 2018
14 December 2018
14 December 2018
14 December 2018
7 December 2018
3 October 2018
20 September 2018
11 September 2018
9 September 2018
27 August 2018
22 August 2018
15 August 2018
11 August 2018
24 July 2018
16 July 2018
11 July 2018
11 July 2018
28 June 2018
24 June 2018
11 June 2018
15 May 2018
12 May 2018
10 May 2018
10 May 2018
10 March 2018
6 March 2018
2 March 2018
28 February 2018
25 January 2018
24 December 2017
14 November 2017
8 November 2017
30 October 2017
18 October 2017
18 October 2017
7 October 2017
12 September 2017
28 August 2017
24 August 2017
23 August 2017
23 August 2017
21 August 2017
12 August 2017
12 July 2017
11 July 2017
11 July 2017
9 July 2017
9 July 2017
4 July 2017
3 July 2017
29 June 2017
28 June 2017
28 June 2017
27 June 2017
24 June 2017
21 June 2017
19 June 2017
15 June 2017
14 June 2017
14 June 2017
13 June 2017
13 June 2017
13 June 2017
29 May 2017
12 May 2017
9 May 2017
9 May 2017
9 May 2017
9 May 2017
9 May 2017
2 May 2017
26 April 2017
21 April 2017
20 April 2017
20 April 2017
18 April 2017
17 April 2017
17 April 2017
11 April 2017
11 April 2017
3 April 2017
30 March 2017
28 March 2017
28 March 2017
28 March 2017
28 March 2017
28 March 2017
24 March 2017
22 March 2017
22 March 2017
21 March 2017
21 March 2017
20 March 2017
14 March 2017
13 March 2017
13 March 2017
13 March 2017
11 March 2017
10 March 2017