Tenancy review for 48 Exeter Road in Bournbrook, Birmingham rented from Richard Sandground

“Richard Sandground and Poshpads, Selly Oak”
48 Exeter Road, Bournbrook, Birmingham, B29 6EU View on map
Overall Tenancy Rating: 2
★★☆☆☆☆☆☆☆☆
Moved In: 01/08/2017
Rent: £450
Date reviewed: 29 March 2020
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Landlord review for Richard Sandground, Selly Oak

Landlord rating: 2
Where do we start then? Our house got burgled on the first day despite locking all the doors and setting the alarm. The only person who knew we were out the house for the weekend was the maintenance man, there was no forced entry (just a deactivated alarm) and the police said that this has activity has happened before under Mr Sandground. The police also said that the alarms should be changed each year and to not a simple number which can be guessed, both of which were ignored. So we felt rather vulnerable in the house from day one!
After persistent leaks in our bathroom and persistent 'repairs' to solve the issue, the leaks got worse as water was coming out very fast through the smoke detector. Mr Sandground performed a dramatic U-turn and shifted the blame on us saying we overfilled the sink whilst out the house (the sink was empty), which was laughable to be honest. When the floor was removed in the bathroom, the floorboards were black in areas due wood being wet and rotting over a very long period (we had been there for under two months). Mr Soundground then had the audacity to say that he brought round an expert (a lie) and this expert confirmed that we had overfilled the sink whilst out of the house... However, Mr Soundground's compassion shone for the first time as he agreed to give us new bathrooms, free of charge! Bit of a side-note, the maintenance man used my flat-mates' bathmat to soak up the leak and then the maintenance man threw it away.
At the end of our contract, we were obliged to clean the carpets with a rug doctor, which seemed a little excessive and took us a week and a lot of money to clean the whole house (make sure you read the contract folks!). Mr Soundground then had the nerve to keep £150 of our deposit from "damages", over some stains on the mattress. The only reasonable charge was for a small chip in the desk (although £70 over a small chip is ridiculous). However, the following tenants told us that none of these damages t had been repaired. I wonder how Mr Sandground used this £150? Also the house was dirty when we moved in with stains, bugs and condom packets so I hope they got charged substantially more than us!
Another unprofessional thing about the landlord’s staff... we had a different maintenance man when the washing machine broke down and he decided to steal a pound coin from the machine!
A final word would be about his devious online activity and reputation. Everyone I have spoken to, including fellow tenants of his, university housing staff and the police, have a very negative review of him. So, as many people do on social media, we like to inform others about his behaviour and give people the heads up about the notorious Mr Soundground. There is a Facebook page called "Fan N Fresh - New" which everyone at UoB uses to communicate to each other and share helpful info. However, there have been numerous occasions where a post about Mr Soundground has been uploaded, gained support in the comments and reactions (likes, hearts etc) and then the post gets removed from the page. These posts are all helpful, advisory and most importantly truthful for others to see (has happened to my house mates a few times). Mr Sandground has somehow found a way to suppress posts he doesn't like on Facebook. I wanted to write this truthful post on this website as it should be less likely to get removed, but we'll see. Something out of Soviet Russia I say!
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Property review for 48 Exeter Road, Bournbrook, Birmingham

Property rating: 8
There were 6 bedrooms, which are well designed and given decent storage space. However, all the monthly payments were exactly the same, despite the vast difference in room sizes. The open space with the kitchen and lounge is very nice and social too! However, on the first day the bathroom was leaking and this was a persistent issue (explained later). The garden was a bit of a tip due to broken fences and walls. This was not repaired despite my emails. The house had obviously not been cleaned by the previous tenants as the first job I had was to tidy the house, remove stains as well as get rid of food packets, condom packets and bugs from under my bed!
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Area review for Bournbrook, Birmingham

Area rating: 7
Selly Oak is a very run-down, noisy and crime-riddled area. However the reason for the positive rating is due to the location to the uni, the range of shops around the area and most importantly, the sheer amount of students in the area. You are always close to your friends and peers and everyone is very supportive in the area.
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