Tenancy review for Spire Court Manor Road in North Edgbaston, Birmingham rented via SDL Property Management

“Lax Attitudes to Tennant Safety”
Spire Court Manor Road, North Edgbaston, Birmingham, B16 9ND View on map
Overall Tenancy Rating: 3
★★★☆☆☆☆☆☆☆
Moved In: 21/07/2014
Rent: £600
Date reviewed: 5 August 2019
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Letting agent review for SDL Property Management, Birmingham

Agency rating: 1
It took months of complaints and badgering from the tenants of Spire Court for SDL to address the security issues within the flat, despite a resident being threatened with a needle. Although they had a CCTV installed, it was not manned properly, meaning that it was effectively useless, they dragged their feet when it came to installing better security doors to stop people coming off the street to use drugs. I left a month ago, and they still have not hired specialist cleaners to deal with the human waste left behind, expecting their regular cleaners to deal with it. When I left, the residents of Spire Court were involved in discussions pushing SDL to take the multiple issues surrounding the property seriously. SDL do not seem organised (at best) or concerned with the safety of their tenants (at worse).
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Property review for Spire Court Manor Road, North Edgbaston, Birmingham

Property rating: 3
The flat itself was lovely. It was clean and came with all the white goods installed. This was more to do with the letting agency I used than SDL.
However, the actual property leaves a lot to be desired. There was, for a long time, heroin use on the stair well, with needles and pots of blood being left behind. Bodily fluid was also being smeared on the walls and soaked into the carpets. One morning, I actually ended up calling an ambulance for a woman I was worried had overdosed on the stairs.
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Area review for North Edgbaston, Birmingham

Area rating: 5
At first glance the local area is great. It has close links to the city centre with loads of regular buses into town. Even an Uber is relatively cheap. It was also close to Harborne and Bearwood high streets. However, there are also quite a few unsavory elements - drug addicts and prostitution is common.
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