Tenancy review for 33 Winnie Road in Selly Oak, Birmingham rented via Purple Frog
“As a guarantor, I would never use them again, very poor.”
Overall Tenancy Rating: 5
★★★★★☆☆☆☆☆
Moved In: 01/09/2018
Date reviewed: 14 September 2019
Reviews aren't verified by Marks Out Of Tenancy but we check for and remove fake reviews and content when we’re informed.
Letting agent review for Purple Frog, Birmingham
Agency rating: 2
Purple Frog seemed responsive, but the outcome was often not good. The biggest issues are: basic state of the property, heating in downstairs bedroom poor, blinds not working and PF's refusal to return a good percentage of the deposit. They agreed to replace the settee but then dumped it in the front garden, it was there for 6 months and took at least three calls to get it removed. It was only removed when prospective clients came round. At the end of the tenancy they inspected the property and wanted to charge for various items, we corrected these (like hovering the staircase which was dark because they hadn't replaced the light bulb). We agreed a deposit figure which was signed off, BUT they then changed the figures downwards afterwards without agreement. We have been arguing for months to get our full deposit back. Be very careful about using them, they will not return your full deposit.
More reviews for Purple Frog ⇒
Property review for 33 Winnie Road, Selly Oak, Birmingham
Property rating: 6
Two bedrooms upstairs and a bedroom (front room) downstairs. A kitchen at the back and a lounge. No table to eat meals at. The garden was a complete mess/overgrown. The settee was in a really poor state. It is very basic considering what you are paying for. Bills were included at extra cost, but the radiators never worked properly.
More reviews for 33 Winnie Road ⇒
Area review for Selly Oak, Birmingham
Area rating: 7
We had no issues with our neighbours. Parking was easy to load/unload. It is a bit unattractive with all the wheelie bins outside.
More reviews for Selly Oak ⇒
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