Tenancy review for 265 School Road in Crookes And Crosspool, Sheffield rented from Tapton Estates

“Estate agents who don’t seem to care about their tenants”
265 School Road, Crookes And Crosspool, Sheffield, S10 1GQ View on map
Overall Tenancy Rating: 3
★★★☆☆☆☆☆☆☆
Moved In: 11/07/2019
Rent: £325
Date reviewed: 24 June 2020
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Landlord review for Tapton Estates, Sheffield

Landlord rating: 3
We did not meet the landlord and all communication and repairs was done via the estate agent, Tapton Estates.
Repairs were often very lengthy with the bathroom taking around 8 months to be completed being the longest such repair. Many times, repairs were unfinished too- radiators were left unplumbed at the end of a job. Tapton’s communication was normally quick besides a few occasions but was sometimes unkind.
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Property review for 265 School Road, Crookes And Crosspool, Sheffield

Property rating: 1
The property was large and spacious with 5 bedrooms in a Multiple Occupancy house. However, there were many problems with the house as listed briefly below:
The property was advertised as fully-furnished but when we turned up, there were only 3 usable chairs, the others broken. They then tried to accuse us of having broken these. -We were promised that the 1st floor bathroom would be finished when given to us. But instead, there was a leaky radiator, unfinished walls and shower, a hole in the external wall and no lock on the door in a MO bathroom. -The back garden's state suggested nobody had tended to it in at least 2 years. It was also a tip of rubbish with a disused table and road sign. The front garden had a literal skip placed on it for around 2 months filled with rubbish from other Tapton properties. -When our boiler failed and we rang all three emergency contacts, we did not get a response from anyone until the next day when I emailed them the afternoon after. Had the problem turned out to be more severe, we would have been stranded without help.
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Area review for Crookes And Crosspool, Sheffield

Area rating: 8
A brilliant community with close access to a variety of different shops and not too far from the university. Bus routes very close by but a steep hill to climb from the city centre.
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