Tenancy review for 2 Sutton Road in Birmingham District, Birmingham rented from Dr Yu Bai

“Awful experience.”
Overall Tenancy Rating: 2
★★☆☆☆☆☆☆☆☆
Moved In: 10/02/2018
Rent: £520
Date reviewed: 14 September 2019
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Landlord review for Dr Yu Bai, Birmingham

Landlord rating: 1
They entered the flat unannounced several times. I was in the shower at one time and they knocked the door with builders and I obviously did not answer. They just walked in with their key. They didn’t tell us they were planning on doing works on the flats so had months of builders and whatever else for installation of central heating and then having to pay for that even though they didn’t mention their plans at the beginning. The shower door faulted and smashed over myself- leaving me with some cuts and small injuries- but they did not care about this and made us pay. I refused to pay full amount and they paid half but I didn’t believe I should pay anything as the shower door was faulted as proved by the people who installed the new shower door.
They were always in the house. No privacy at all. Never left us alone but then when we needed them they were hard to reach. Hardly have enough LEGAL notice to come to the flat.
When we handed our 2 month notice to leave, they kept over £300 of our deposit for the stupidest reasons. Over £200 was for cleaning? Things like an apparent broken toilet brush holder that she tried to charge around £30 for. Rubbish removal including petrol costs? With no way of proving it was mine. It was just ridiculous.
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Property review for 2 Sutton Road, Birmingham District, Birmingham

Property rating: 2
One bedroom flat.
Very small room and en suite. Had many problems with mould and damp in room and bathroom. Kitchen was an ok size and modern. Living room was also an ok size.
Overall size is ok for a couple with minimal belongings. Barely room for storage. Shared garden. Loud upstairs and front neighbours (house converted to flats). Constantly heard arguing.
Back to damp/mould- was treated by the landlord once but it came back and then they told us to do it. They blamed us, of course despite us doing what they said.
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Area review for Birmingham District, Birmingham

Area rating: 5
Neighbourhood was fine. Buses were nearby and restaurants, shops, petrol garages, etc.
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Reviewed
03 April 2018

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